📌 Job Description
Muthoot FinCorp is hiring a Customer Service Executive for its Pudukkottai operations. The role involves handling walk-in customers, providing information about financial products and services, processing branch transactions, maintaining customer records, and supporting business development activities. Current listings show opportunities in Pudukkottai and nearby locations, including Mathur and Thirukattalai.
🔑 Key Responsibilities
- Handle walk-in customers and customer queries.
- Provide information about Muthoot FinCorp products and services.
- Process day-to-day branch transactions.
- Verify customer documents and KYC details.
- Maintain customer and transaction records.
- Handle customer complaints and provide appropriate solutions.
- Promote products and services through cross-selling and up-selling.
- Support customer retention and business development activities.
🧠 Required Skills
- Customer Service
- Communication Skills
- Relationship Building
- Basic Computer Knowledge
- Digital Skills
- Time Management
- Problem-solving
- Business Development
⭐ Preferred Skills
- Financial Services Experience
- Banking / Lending Knowledge
- Sales Experience
- MS Office / CRM Knowledge
- Knowledge of the local market
🎓 Eligibility
- Graduate / Bachelor’s Degree
- Freshers can apply.
- Candidates with around 0–2 years of relevant experience may be considered.
💰 Salary & Benefits
- Salary: Not disclosed
- Full-Time Employment
- Day Shift
- Customer service and financial-services experience
- Career growth opportunities
Job Category: Banking / Finance / Customer Service
Job Category: Private Jobs
Job Type: Full Time
Job Location: Pudukkottai District